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Troubleshooter:From Phone Black Screens to Water-Damaged Cameras-Keep Your Travel Memories intact
-Comprehensive Payment Coverage + One-on-One Setup Assistance
-Precision Matching: Partnered with 100+ certifed repair centers across cities (including Apple/Huawei authorized stores)
-Rapid Response:Rescue process initiated within 30 minutes of device failure
-loss control: Free backup devices provided during repairs
Equipment emergency room: WeChat photo diagnosis, push the navigation of the last 3 maintenance points
Door-to-Door Service: Partnered courier will pick up the equipment and follow up on the entire repair process.
Peace of mind: Free local e-SIM card during failure
Send "Breakdown+Location" via WeChat to receive:
Route map to the repair center (with English-speaking service locations marked)
Spare equipment pick-up points (partnered short-term rental platforms)
Digital version of the "Common Phrases for Repairs Illustrated Handbook"
Time-saving Solutions:
Introduction to nearby experiential attractions as gifts (cafes, bookstores, craft workshops)
A map of free Wi-Fi hotspots within a 1km radius of the breakdown location
Repair Center Quality Monitoring: Free reprocessing if the issue recurs within 3 days
Data Security Check: Assistance in scanning for malware/abnormal login records
Complimentary "Drop and Loss Prevention" electronic guide (including recommendations for phone straps)
[Video] The British blogger broke his mobile phone in Chongqing, and the customer service recommended the Liberation Monument Electronic City and guided the price on video
" My phone got waterlogged at West Lake, and within 2 hours, I had a spare phone along with a free waterproof phone case. Ended up taking 300 more photos than planned!"
——Tom, United Kingdom:
"The technician noticed my charger was incompatible and kindly took me to the flagship store to pick a compatible one. It felt like having a reliable friend with me."
——Aya, United States of America:
"The spare phone had pre-installed maps with all the repair points marked. Such a thoughtful detail!"
——Luca, Italy:
($6/day Basic Package | $25 VIP On-site Service)